Amazon Prime subscription: How to cancel the Amazon Prime subscription?

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Amazon Prime is one of the most popular OTT platforms today. One can get the Amazon Prime subscription by paying Rs. 129 per month or Rs. 999 for the whole year, which is a great deal. However, there may be times when you want to cancel the Amazon Prime subscription.

How do I cancel the Amazon Prime subscription?

There may be several reasons why you may want to cancel the Amazon Prime membership. For example, the free trial may be terminated and you may need to cancel the subscription to avoid charges. Needless to say, here’s how to cancel Amazon Prime membership in an easy way. Note that this applies to both the mobile app and the web version:

Step 1: Open the Amazon app / webpage; make sure you are logged in with the Prime member account

2nd step: Open accounts and lists> Memberships and subscriptions

Step 3: You will find the details of the active Prime membership. Select the Advanced controls link

Step 4: The page will automatically redirect to the main subscription page. Here you will find the option to unsubscribe from Amazon Prime.

Amazon Prime subscription cancellation: refund policies

As stated, you will need to pay a monthly or annual fee to access the Prime membership. Suppose you want to cancel the subscription even before the validity expires. In such cases, you are entitled to a refund. Here are the details of the refund when the subscription is canceled:

  • If you haven’t used any of the Amazon Prime member benefits, you are entitled to a full refund. In cases where users accidentally forget to cancel their free subscription – and don’t use any of the perks like free shipping or Prime Video / Music – they are eligible for a full refund.
  • The second case is when the partial benefits of the Amazon Prime subscription are used. In such cases, users are eligible for a partial refund based on usage. The precise amount of the refund cannot be mentioned as it will depend on the user and the number of benefits they have accessed.

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Article first published: Saturday, November 21, 2020, 8:00 a.m. [IST]



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